Mike, We wish to extend our thanks and appreciation for your outstanding customer service!! We really appreciate your quick response to our “distress call” when the wire was cut as a result of drainage work being done on our property. Not only are we appreciative of your quick response but also of your willingness to respond to a service call in the evening and work at repairing the line under the glow of a flashlight………that’s customer service!! Thanks again.
When we moved to our new home, our fencing options were limited. We knew we’d have to have some sort of enclosure to stop both our German Shepherd and Goldendoodle from leaving the yard, however I was hesitant to use an invisible fence as the dogs both have strong prey drives. Also, they were used to seeing the neighbours (who are also family) and would always run up to them to greet them when they were in their backyards. With both dogs being close to hundred pounds, visits to the neighbours were not always welcome. The new yard and street are lined with several mature trees, bringing bountiful amounts of running squirrels, a definite favourite chase.
We decided to give Pet Stop a try. We were very pleased with the installation and friendly service. We received lots of information on how to properly train the dogs to the system, and my endless questions about the system were answered and explained in detail. The amount of support we received afterwards was also fantastic.
It didn’t take long and the dogs were fully trained. We’ve had the Pet Stop system for almost a year now and it hasn’t failed us once. Our dogs went from being very bored strictly indoor dogs to very happy indoor/outdoor dogs. We absolutely love the system and believe it was the right choice for us. Thanks Pet Stop!